COSTI is a multicultural organization providing settlement, employment, rehabilitation and ESL services to newcomers.

COSTI’s Languages Bureau is a full-service communications operation providing professional translation, interpretation and typesetting services in over 100 languages to individuals, businesses, community-based agencies, government departments, educational institutions, and regulatory bodies. A fee-based service, the Languages Bureau is an integral part of COSTI’s development operations, contributing to the non-governmental revenue base that supports many of COSTI’s programs and services. For more information about COSTI, please visit our Website at http://www.costi.org

Responsibilities:

• General and administrative support (including data entry, invoicing, and filing).
  
• Schedules appointments, reviews client documents or interpretation needs, and provides written cost estimates in accordance with established guidelines.
  
• Conducts follow-up and responds to inquiries.
  
• Distributes promotional and outreach materials.
  
• Determines linguistic needs of clients, establishes timeframes, provides quotes, and assigns freelance staff.
  
• Schedules appointments and meets with walk-in clients.
  
• Administers interpreter training program assessments, and registers students.
  
• Assists with production work (typesetting, editing, and layout).

Qualifications:

• Proficiency in the use of Windows based computer programs (Word, Excel, Access, PowerPoint, Publisher).
  
• 12 months of office experience.
  
• Sensitive to the needs of newcomers.
  
• Must have strong customer service orientation.
  
• Verbal and written fluency in English is required.
  
• Ability to speak another language would be an asset.
  
• Knowledge of desktop publishing and related software (i.e. Adobe products) would be an asset.
  
• Knowledge and understanding of translation and interpretation services would be an asset.
  
• Strong coordination, organizational and administrative skills.

This is a non-union position scheduled to work 35 hours per week.
Start Date: December 21, 2009
Salary: $31,865 to $34,648 + benefits
Location: 1710 Dufferin Street, Toronto

COSTI encourages applications from individuals reflecting the diversity of the community.

Thank you to all applicants for their interest in the position. However, only candidates selected for an interview will be contacted.

Interested Applicants are requested to forward their resume quoting # 115-09.

How to Apply:

Ms. Julie Martin
Human Resources Officer
COSTI-IIAS Immigrant Services
1710 Dufferin Street
Toronto, Ontario M6E 3P2
Phone: No phone calls please.
Fax: 416-658-8537
Email: resumes@costi.org